Install and startup troubleshooting¶
Symptom: UI up but API health fails¶
Fix:
curl -s http://127.0.0.1:3333/api/health
docker compose -f docker/docker-compose.yml ps
Restart backend if unhealthy. Confirm .env has at least one LLM provider key for chat.
Symptom: Fresh install; chat cannot answer¶
Fix: Complete First run. Add an LLM key. Optionally run keprix memory index-self so the agent knows Keprix product facts (Self-knowledge).
Symptom: Wrong ports on Contabo¶
Public app is https://app.keprixai.com. Host loopback for sidecars is often 127.0.0.1:13333. See keprixai.com origin.