Troubleshooting Keprix¶
Use this guide when something in the web UI, CLI, or agent loop does not behave as expected. Each section lists Symptom → Likely cause → Fix → Related routes/docs.
For product feature detail, start from the full product map or the in-app Docs catalog at /docs.
How to escalate¶
- Note the exact URL, what you clicked, and any error text or correlation ID shown in the UI or logs.
- Check known issues for the running version (
keprix --versionor Settings). - Re-run health:
curl -s http://127.0.0.1:3333/api/health(or your public/api/health). - If chat answers about Keprix itself are wrong, re-index self-knowledge (see Self-knowledge).
Quick links¶
| Problem area | Guide |
|---|---|
| Install, Docker, first boot | Install and startup |
| Login, roles, blank workspace | Auth and roles |
| Chat silent, tools denied | Chat and tools |
| Clicks / tabs do nothing | UI navigation |
| Outreach, Soft Wall, campaigns | Soft Wall and outreach |
| Standalone CRM journey / observability | Standalone lead outreach |
| CRM pipeline and enrichment | Agentic CRM |
| Companies House empty results | Companies House |
| Product sidecars | Universal sidecar, Propreneur sidecar |
| Agent answers outdated about Keprix | Self-knowledge |