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Troubleshooting Keprix

Use this guide when something in the web UI, CLI, or agent loop does not behave as expected. Each section lists Symptom → Likely cause → Fix → Related routes/docs.

For product feature detail, start from the full product map or the in-app Docs catalog at /docs.

How to escalate

  1. Note the exact URL, what you clicked, and any error text or correlation ID shown in the UI or logs.
  2. Check known issues for the running version (keprix --version or Settings).
  3. Re-run health: curl -s http://127.0.0.1:3333/api/health (or your public /api/health).
  4. If chat answers about Keprix itself are wrong, re-index self-knowledge (see Self-knowledge).
Problem area Guide
Install, Docker, first boot Install and startup
Login, roles, blank workspace Auth and roles
Chat silent, tools denied Chat and tools
Clicks / tabs do nothing UI navigation
Outreach, Soft Wall, campaigns Soft Wall and outreach
Standalone CRM journey / observability Standalone lead outreach
CRM pipeline and enrichment Agentic CRM
Companies House empty results Companies House
Product sidecars Universal sidecar, Propreneur sidecar
Agent answers outdated about Keprix Self-knowledge