Health and social care vertical pack¶
Pack id: health_social
Sheet types: clinic_referrals, care_providers, practitioners
Scope (hard)¶
Discovery and CRM lists for this pack cover organisations and professional contacts only.
Never import patient, service-user, NHS number, diagnosis, or clinical record fields into discovery candidates or CRM leads from this pack.
Adapters¶
| Adapter | Notes |
|---|---|
health_csv | Care-provider CSV; rejects obvious patient-data columns |
cqc_api | Honest stub until API credentials / public mode configured |
directory_web | Reuses web directory with care-oriented query templates |
Soft Wall (always-on for enroll)¶
Health/social care outreach is high-risk. List enroll (approve_list_enroll) requires Soft Wall even if the workspace has loosened other CRM Soft Wall gates.
Compliance note (not legal advice)¶
UK care and health marketing is tightly regulated. Operators should consider PECR/UK GDPR, NHS/CQC expectations, and professional advertising rules before any outreach. Keprix Soft Wall and contactability gates support review; they are not a substitute for legal advice.